Case Study

Challenge

Many soldiers struggle with poor sleep hygiene that negatively impacts their ability to do their jobs, increases avoidable accidents, and reduces their quality of life, as it interferes with their personal relationships. Most soldiers also dislike training due to poor quality and the frequent need to complete training on their personal time.

Action

To develop the solution, I utilized Cathy Moore's Action Mapping Model to identify the:

• Goals

• Necessary information

• Practice options

• Feedback options

I worked with Dr. Campos to analyze needs, identify the learning objective, and provide the most relevant information for patients. He provided me with content that I broke down into clear actionable steps that are simple to read on a mobile phone. After developing the storyboard, I incorporated Dr. Campos' feedback by adding a link to an insomnia severity index form that can help identify more severe behavioral health issues.

Since his learners have experienced difficult training conditions, I gave them the option to skip ahead easily and learn from a scenario featuring Sam, a likable soldier who makes poor choices but is open to exploring healthier habits. Sam sees the value of his good decisions and feels the brunt of the consequences of his poor decisions. The scenario flows without the ability to try again after each choice because life flows in a similar way. We learn from our mistakes and move forward.

To create the microlearning solution, I curated content, designed the storyboard, incorporated Dr. Campos' feedback, and reviewed the solution with a colleague for additional insight. A development challenge I encountered was developing the scenario while learning the program. I overcame the challenge by continually previewing and iterating the scenario until the story was realistic and engaging.