Case Study

Chrome Extension Instructional Videos

Project Data

Responsibilities: Needs Analysis, Video Scripting, Creating and Editing

Type: Instructional Videos

Date: 2021

Target Audience: Department of Defense Learners

Tools Used: Camtasia

Challenge: Learners sent emails with errors and struggled with project management skills.

Action: Utilized Cathy Moore's Action Mapping Model to identify skill gaps, vital information, and opportunities for practice and feedback.

Results: Improved communication and project management skills.

Summary

I developed this project to help learners improve their written communication skills and project management skills. They frequently sent emails with spelling and grammatical errors and unintended tones. They also struggle with managing project resources and connections around the globe.

Challenges

Learners struggled with written communication and project management skills. They sent emails that distracted readers with errors and alienated people with unintended negative tones. They also struggled with how to manage all the tabs they used and when to connect to global peers and instructors.

Action

To develop a solution to the problems, I utilized Cathy Moore's Action Mapping Model to identify the:

  • Goals

  • Necessary information

  • Practice options

  • Feedback options

To create the videos, I researched and curated the content, designed video scripts, created and edited the videos. A development challenge I encountered was editing the videos while learning the Camtasia program. I overcame the challenge by viewing Camtasia's instructional videos to learn how to record, edit, zoom, and add animations.

Results

As a result of these videos, learners improved their writing skills by correcting errors from feedback and finding the right tone. In addition to correcting their errors. they learned from the immediate feedback that Grammarly provided them to improve their spelling, grammar, and tone. They also improved their project management skills by organizing their tabs into folders and converting time to different time zones, which enabled them to collaborate more effectively.